Dealers Artists Customers Shop Tours Repairs

 

Dealers:

Fazio’s Frets & Friends
“My first comment about the H-13 Custom is WOW !
The Cocobolo, the Koa Binding, The beautiful herringbone, the top, the maple neck, the Cocobolo head stock overlay, and the Masterful workmanship make this guitar stand out in our acoustic room.  It continues to open up daily and today's comments were "What a Cannon", "Such Great Tone and Volume from a Small Guitar". Thanks so much to you and your staff for allowing us to have this Fazio's Custom H-13 in our Santa Cruz lineup.”
Sincerely, Mike Fazio

 

Artists:

Janis Ian
I don't know if it's something different SCGC are doing with "my" model -- or just plain luck - … but I have to thank you all. She's a tiny bit touchy, understandable in such a new instrument. Yesterday I used the guitar in the morning for a book signing/talk. Used it in the afternoon on a crappy outdoor stage with no ventilation for a workshop…Temps were anywhere from 70 degrees to 95, humidity horrible. Then last night, in Bethlehem PA, I closed out a festival to around 2,500 people who watched me play for upwards of two hours plus, taking solos, doing drastic re-tunings (standard down to C-G-D-G-B-E, DADGAD, capo-ing all over the place) - and I'll be damned if the little sucker didn't hold perfectly throughout!! …A lovely, lovely instrument. THANK YOU.”

Arlen Roth
“It was a fantastic day today, as it heralded the arrival of my new Santa Cruz signature Arlen Roth model. All I can say, is...UNBELIEVEABLE! You've done it again, as you always have....hit a home run right outta the park!

This guitar is so beautiful it can't be described. It has the perfect tone, balance, volume, looks, and quality of workmanship I've really come to always expect from a Santa Cruz guitar. It once again proves that there simply isn't a better acoustic guitar built in America today!

The fit and finish are impeccable, the sunburst "shaded" top is the perfect tonality and vibrancy, the neck is a wonder to hold in my hand, and the entire instrument just speaks "artistry" and pure "class".

I am truly proud to lend my name to this great instrument built by such a master, and Santa Cruz, as always, are my acoustic guitars of choice. You have really outdone yourself this time, Mr. Hoover........this is a masterpiece, and a work of art! Thank you so much, from the bottom of my heart. My music will now continue to hopefully, do this incredible instrument justice!”

Dan Ar Braz
“The one I’ve got with no doubt is the best acoustic guitar I’ve ever had for all my musician’s life but another one with the cut away and large neck would be absolutely wonderful.
I spent most of the week end with some friends amongst them Dave PEGG from FAIRPORT CONVENTION and he told me, facing the guitar while I was playing, that the sound is just amazing.”

 Nat Keefe – Hot Buttered Rum
“I am so pleased with my new H-13! I'm perhaps most impressed with  it's even-ness. It's the same volume and punch in all the registers.  The feel of the guitar is sweet and easy and I love how light and ergonomic it is. My soundman says it was the missing piece in Hot Buttered Rum's sound. It's also beautiful: a real piece of art. I've been singing SCGC's praises whenever people comment on the new axe.”

Kim Forester – The Forester Sisters
“I just wanted to say how much how much I still treasure my guitar, a custom black Tony Rice you made for me about 17 years ago.  It still sounds and plays great, and inspires a lot of envy when I'm out playing it.  You can keep your Martin's----I've got a Santa Cruz.  Thanks again!”

Eric Skye
“…both (guitars) totally exceeded all expectations. The 00 was easily the loudest, fullest sounding 00 I’ve played. Just scary power and projection. Its hard to believe its all coming from this tiny box. The D/PWM is the perfect prewar style hog, but with modern playability. Everything I wanted and more. Mission accomplished. While clearly larger, the D/PWM is noticeably lighter than my OM/PW, which its self is a really light guitar, and obviously a smaller guitar. Are you guys pumping these things with helium these days? Anyway, please please tell everyone involved I’m just super excited about these guitars, and they will get a LOT use up here. Thank you!!!

 

Customers:

Athens, AL
“Richard, you guys are producing wonderful guitars. For years I have been a big fan of Colling, Goodall and Huss & Dalton. Some time back one of you local stores, The Fret Shop in Huntsville, Al began to carry your guitars. The first I saw was my DA1. Beautiful and the sound just heavenly. I brought it home and got to comparing it to my others and I have to tell you, your guitar is the best sounding and playing guitar I have. Just recently The Fret Shop got in one of your OMs and from the first moment I strummed it I knew I had to have it. It is the best sounding OM I've ever heard. It doesn't lose any ground from the dreadnought. I love them both. All the guitars I mention are good guitars but if I were forced for some reason to only one guitar, it would be yours.” Dale McElyea

Vanceburg, KY
“I just bought a Santa Cruz ,DPW Model guitar. And it is just about one the best I’ve played. I went thru at least a hundred guitars over a period of three weeks. I tried martins, gibsons, taylors, guilds, all of them.I went to several stores. And this guitars is the best one ,by far, of all of the makes I tried” Steven Kamer

Waterville, Maine
“Hi guys, I just took delivery of THE BEST playing and sounding OM I have ever played. OM xxxx was made for me and I bought it through Acoustic Outfitters in N.H. The woods used were just what I had ordered and I can't believe how good it sounds right out of the box! I have several other guitars, Collings, Martin, Goodall, Bourgeois, Santa Cruz Tony Rice, but this one takes the cake for tone and being light and lively. I don't know how you do it, but you hit the nail on the head with this one. Thank you so much! “ Regards, Dan Willette

Nashville, Tennessee
“I'll suppose I'll start with aesthetics. To put it simply, I'm having a hard time keeping from looking at the guitar as I'm writing this email! The graining in the German spruce top is detailed and captivating, and the rosewood back and sides are quite beautiful, as well. But it's the custom appointments I'm most in love with. The rosette design the folks at SCGC came up with is imaginative and unique -- a signature detail that really helps give my guitar a one-of-a-kind look. The rosewood rosette complements the back and sides really well, too, pulling the whole look together. And the ebony binding and purfling are precisely what I had in mind. 

As far as the sound of the instrument goes, the power, balance and response are astounding. The German spruce top is clearly an excellent investment. Open-position chords are resonant and ringy, sustaining for days. And when I play single-string leads, each individual note is absolutely full of character. I find myself playing more slowly and deliberately than before, just to enjoy the beautiful tone of every note. When I fingerpick, I'm floored every time by the guitar's liveliness and responsiveness. The detailed, shimmering tone of the notes is genuinely addictive.

The construction of the guitar is top-notch, to say the least. I've enjoyed looking the instrument over in detail just to appreciate the craftsmanship that went into building it. I realize now that I've never played a guitar with intonation close to this good. I'm working out Tony Rice's version of Blackberry Blossom, and when I jump from first to seventh position, the continuity is like nothing I've experienced before. Before now, it's all been about compromise when it comes to pitchiness. But no longer! And I can't believe how light the guitar is! Amazing! 

Truthfully, I can say that I've never played a better guitar than this one. And it's mine!”
Ben Smith

Gilroy, California
“I was born and raised in Santa Cruz. I've been playing mostly Taylors and then switched to Breedlove. Several weeks ago I bought a Mahogany OM PW. I loved it so much that I soon bought a rosewood OM PW. I especially love the tone, projection and action of the V shaped neck. I am now selling my Taylors and keeping a Breedlove and both of my SCGC OM's. I don't believe I will buy anything else but Santa Cruz guitars from here on out. Your Guitars are unreal! They play like a hot knife through butter and sound like a choir of angels. Thanks for producing some of the finest instruments I've ever played.” Peter Van Dyke

Los Angeles, California
“…I ordered an OM/PWM with a custom sunburst top.  It just came in today, and I have been playing it for an hour now.  Not only does it look incredible and weigh next to nothing, it sounds terrific.  I am so thrilled with this guitar, and I wanted to thank you and your team for making it.  Keep up the great work!” Bernard Levin

San Francisco, California
“Just wanted to let you know I picked up that VS…It is hands down the most balanced guitar I've ever played.  I've never heard a new guitar sound so full and rich.  And the short scale makes it so playable, I feel like I am cheating!  I couldn't be more satisfied with it, fantastic job!” Stephen Grillos

San Francisco, California
“I can't say enough about your guitars. I bought a Santa Cruz HS, and I don't want to buy any other acoustic! My friends want to use it for recording and for their shows. I'm just a songwriter and the tone I get from play a Santa Cruz brings out some new ideas! All I can say is thanks for building a great guitar!” Reggie Smith

Montreal, Quebec
“My cousin …bought me the OMPW for my 50th birthday which is today. He brought it from California and presented it to me in Montreal Canada. It truly has taken a long journey to get here. It is the most amazing guitar I have ever played. I have not yet taken it out of my hands, just when I sleep! “Robin Alexander

British Columbia
“We received the SC Brozman around 5:30 pm your time today. It is absolutely exquisite -- from fit and finish to that incredible tonal range and response (amazing how the tone makes a bee-line for the soul, it choked us up good and proper the first time it hit). The action is perfect too -- so playable and flexible it leaves plenty of room to explore…We sincerely thank you, Folkway, Santa Cruz and Bob Brozman for this wonderful experience.” Corinna and Tim

United Kingdom
“I recently bought a Firefy from you and this is a quick note to say how impressed I am with this guitar. I own a bunch of high end acoustics including items by Stephan Sobell and Bill Collins, so this new instrument is in fine company. The Firefly is a great sounding and playing guitar and is IMO one of the very best acoustics I have played, superbly made and sounds quite wonderful. Also kudos to Gordon at Rudys NY who handled sorting this purchase” Nick Kemp

 

SCGC Shop Tours:

“Last Tuesday February 26, my wife Chris and I had the amazing experience of a tour through the Santa Cruz Guitar Company work shops guided by Richard Hoover.  I just wanted to say thank you to everyone we met that day, from the receptionist to the many craftsmen who stopped what they were doing to say hello, and especially to Richard. 

Both my wife & I were very impressed with the entire operation especially the feeling of love that everyone had for what they were doing.  This is the way guitars are supposed to be crafted and built.

I'm saving my money to someday buy a Santa Cruz Guitar!

Thank you all very much, the tour was the highlight of my vacation”
Bob & Chris Ratio

SCGC Repairs:

Hey Stephen,
Nice chatting with you yesterday.  It has been a pleasure working with you, amigo!  I am confident that the recommendations you’ve made and the work you’ve done will have my TR back in much better playing shape.  I can’t wait to get her back in my hands….

Thanks again for the great experience.  I was a diehard SCGC guy before this experience, but I’m that much more on board now.  Thanks for the great customer care!