Here at Santa Cruz Guitar Company, nothing makes our day more than hearing from players around the world. Below are some wonderful testimonials we’ve received about our guitars, our strings, and our shop, and we are grateful for each and everyone one of them. I’d you’d like to drop us a note about your experience with SCGC, we’d love to hear from you.
What Our Fantastic Customers Have to Say
|Hi Carolyn Last night I returned home, and finally I could hold my H13! She sounds incredible, plays like butter, and looks like a diamond. I thank You, Richard and the whole team for this fantastic instrument.|
|I just want to say that your Parabolic Tension strings are the best. The first thing you notice is the even volume across the strings. The tone is wonderful. I strung up my Martin 000 and happy to say it is hard to put it down. I look forward to the day when I can get a Santa Cruz guitar to complete my collection. I play mostly finger style with a soft touch. Your strings are simply the best for my ear.
So I have had some time now with the Koa Firefly and I have to tell you, I am just amazed at what you guys are able to do with wood. Everything they say about SCGC is true. All of it. This little guitar is amazing. It sounds amazing. I really love it. I will be on the look out for an FTC now as I would love a SCG with a full scale neck.Brian Piccioni
Hi Carolyn and thanks for the prompt reply. I fell in love with the sound on a trip to Melbourne and the rest is history. One of the things I love about Santa Cruz guitars (besides the guitar itself), is the service and the feeling of being part of a community. Thanks again. Cheers,Alan
I just wanted to drop a note to say thanks again for the fantastic factory tour that I had with Richard on 18th August. It was extremely informative and interesting. It was a nice touch that Richard was able to look over my Tony Rice guitar that I brought with me. The tour has been making me think seriously about ordering a custom model. Thanks againEric Lennon, The Netherlands
Thank you for taking the time to answer my e-mail. I am currently the proud owner of Santa Cruz #VA 2066, and I have 3 other friends with Tony Rice models! The tone and quality of your guitars is absolutely superior to all other manufacturers. Sincerely Yours,Seth Foerster
Hi – Just a word of praise and encouragement for you and your team. I had the opportunity to borrow a friend’s OM Grand to play at church, and I was totally blown away. I played it both acoustically and plugged in and heard it through in-ears. Well done on this model, I am ruined for life, ha. This is exactly how I’d like an acoustic to respond, sound and feel like, perfect! Regards,Edo Kamal
Hello dear people at SCGC – I’m back from a trip to Netherland (TFOA) where I went to take my new guitar: a delicate OM PW sunburst. It’s the second time I have the pleasure to own a Santa Cruz guitar (my first one was a 000). I just wanted to thank everybody at the workshop for the heartfull work, the guitar is gorgeous and as a stunning voice! I really hope I could visit you someday..Bertrand, from France
Richard, just enjoying another day playing my Santa Cruz custom VJ and want to take a moment to simply say God Bless you for sharing your knowledge and wisdom and artistry through the making of incredible guitars. You are an incredible man and I am just one of many so appreciative of your passion for acoustic sound. Wishing you the best alwaysBob Waddell
Carolyn and Richard,
I just recently received my Santa Cruz Tony Rice guitar back from your shop, and all I can say is wow….it plays awesome! I really appreciate everyone involved at Santa Cruz for going the extra mile, and going beyond what was necessary to really fix my guitar. It plays as good now as it did when it was new, and so I just wanted to say thanks for everyone’s efforts. If anyone asks me about guitars, I will be certain to tell them to check out Santa Cruz, and I will reiterate how you stand behind your product. I look forward to playing it for many more years, and it always seems to make me sound and look better than I really am….what more can you ask your guitar to do? Thanks again! Sincerely,Jim Davis
Hello from Australia – I received my Cocobolo/ moon custom OM today and I am thrilled with it. It is also the first time that I have played the Parabolic strings, and I’m impressed with their clarity. The marriage of cocobolo and moon spruce is just brilliant. In combination with the parabolic strings, it is easily the best sounding guitar that I have ever owned.Thanks for building such an outstanding guitar.Mike McCarthy 3/21/17
Thank you so much for my beautiful Janis Ian parlour. I call the Guitar Janis. It rings with such clarity and beauty. Wonderful to play and hold. My favourite guitar,that I play quite often at gigs. I also have a beautiful Bob Brozman baritone. Magical sounding beautiful rich baritone. RIP Bob. Thankful for your music and this fine instrument. Cheers,Vanessa Craven
New parabolic Mid tension strings on my Collings D-2H, changed the tone from overly bright to now perfectly balanced and even. A dramatic positive change. Thank You!!!Dave Bauer
I want to congratulate Richard and the Santa Cruz Guitar Company on your 40th anniversary. I’m a mediocre guitar hobbiest at best. However, I want you to know how special my OM/PW is. A day doesn’t pass without me playing on it — this guitar has brought much joy to me and my wife over the years. Especially, during my recovery from quintuple-by-pass surgery. Thank you so much, Richard. Congratulations on 40 years of guitar making. I hope one day I can meet you.Tom
Good day to you all at Santa Cruz Guitar Company. My name is Reinhardt Lourens from South Africa and this past Saturday I purchased one of your Tony Rice models from your agent here in Johannesburg, Stephan Burger.
I want to sincerely thank your company for the incredible product which you have created. I am grateful to have been introduced to this exceptional guitar and I am enjoying every second which I am able to spend with it. I can only try to explain the appreciation and admiration I have for the beauty of the guitar’s appearance and its sound, but I am afraid I do not possess the vocabulary to truly express my gratitude towards your company, every person involved in your business and for what you stand for. The sheer bliss of experiencing and being able to play one of your guitars is something I will forever treasure and proudly introduce to my two twin girls (aged 1) and eventually pass on to them.
I must, however, reserve immense praise for your chosen agent here in South Africa. The manner in which I have been treated by Stephan and the effort he has put in to introduce me to your guitar is an invaluable part of the amazing journey which I have been so privileged to enjoy. Stephan has spared no effort to spend time with me and to ensure that I was so well informed of every aspect of the guitar and how to care for it so that I, and my family, can enjoy it for as long as we are spared.
My most sincerest thanks to all of you for the joy you have created and for the person you have partnered with here to introduce someone like me to a Santa Cruz guitar. Kind regardsReinhardt
I live on the Central Coast of California. I purchased a D/PW about 5 years ago. ON my birthday last October my loving wife bought me 2 sets of your mid-tension stings and I have to tell you they are by far the best strings I have ever used. I played on the worship team at church and could never find the sound I wanted from my SC. Since I switched to your strings I will never, repeat never buy any other brand. I even told Dave Stamey to give them a try the last time I saw him. Again, thank you for another wonderful Santa Cruz product.Bob Stiles
The guitar arrived yesterday and I’m already infatuated! Very dark, complex sound. It’s also very responsive, which I’d attribute to the MoonSspruce top. The Koa binding is really striking as well, with the dark Blackwood and creamy white of the Spruce. Please pass along my compliments to the gang there!Grant Colby
The repair was perfect and I am completely satisfied, your craftsmen did a great job and the guitar plays wonderful! You and your company gain nothing but praise from me….you guys are the Best!Jerry Martin
We want to thank Richard for an amazing and informative factory tour last Thursday. The passion and craftsmanship is without equal. We tried the 1929 “0” at Sylvan and it was, of course, beautiful in all respects. Time to start saving! Thanks again.Rich and Cathy Warner
I first tried a set of Santa Cruz Low tension strings earlier this year and was immediately taken by them. I love the feel of the altered string tensions, how warm the strings sound without losing brilliance or clarity, and how they bring out more of the “woody” sound of the instrument rather than the “zing” of the strings themselves. They are undoubtedly the most musical acoustic guitar strings I have ever used. My guitar sounds far more natural and organic when plugged in at shows, and I recommend them to anyone who asks. The highlight of my shows is breaking out and winding up a new set of Santa Cruz strings before I go on!Seb Goldswain
I am deeply appreciative and happy with my experience with you all at Santa Cruz guitars. It feels like it plays and sounds even better before the repair. Again, I can’t help but say thanks to you all over and over again. I feel truly blessed with all my interactions with you and everyone at your company. Forever grateful and a fan, TedSeb Goldswain
Remember the standard Sitka/Indian D that we got? It was an amazing guitar….so much so that I had to buy it. I work with a lot of guitars but it is rare for me to find one that is that toneful and expressive but still be somewhat in my price range. Some snobs look down on guitars if they aren’t Adi or whatever but I would put this guitar in a blind test up against anything. I have been playing it and loving it. Just wanted to let you know. Thanks!Brandon
Dear Richard Hoover,
You do not know me but I am writing to let you know that I just recently purchased a Santa Cruz D-Law from the Acoustic Centre in Melbourne Australia. I wanted to express the gratitude and emotion this guitar you have built has given me. All the superlatives you have most likely heard from the many doting players that own your guitars cannot come close in describing what this guitar has done for me. Beyond that it has done something to me inside. It has literally moved me! An emotional tangibility that I have never experienced to this degree with an instrument. (I thought I had!) I played many instruments in my search of a perfect inspiring writing/studio guitar. I was beginning to get disheartened. Being in Australia there are only so many shops that carry high end instruments and that is an expensive exercise in and of itself! Did I need to pilgrimage? It was starting to look that way! It just so happened I found myself in Melbourne at the Acoustic Centre recently (have to give a big shout out to the staff there, particularly Josh Owen! Amazing service; your instruments are in great hands in that shop!!!) After playing a few guitars I nearly fell off my seat with the first strum when handed the D-Law. I was sold right there and then! This instrument literally emotionally moved me! I have played some special instruments in the past but I’m not quite sure what alchemy was used in this guitar? It is as if you wondered through the forest personally selecting the trees by light of a full moon, knocking on each one with a magic hammer until you found the perfect one. This is truly a special instrument and I just want to say thanks! It has ended the search for what I hear a perfect guitar to be. I wanted to express a gratitude that is often hard to do, that holds any gravity. You have made an instrument that has made me feel something musically I have never experienced. This is a letter purely and sincerely saying thank you:-)
One very grateful customer,Matt Magee
I LOVE these new strings and want to sign up. They really made a huge difference on my 1945 Gibson Banner LG-2! They also sound great on my Collings Mahogany top OM that you restrung at the Fretboard Summit in 2015 and still sound great. I’m looking forward to trying them on some other guitars! I hope you all have a great Christmas and a happy New Year! Thanks,Chris Wade
Hi Richard, it’s been a few weeks now since I’ve been using the parabolic tension strings. I have to say they are unlike any steel strings I’ve ever used. They are remarkably balanced and are so well suited for my OM, I can’t imagine using anything else! I’ve compared them to the Elixers I have on my other guitars and I’d say the parabolic strings are more akin to nylon classical strings. As a finger style player, these strings not only have the tone I’m looking for, but the quality only SCGC can provide. Thank you, and I look forward to ordering more.James Bartolozzi
Hello. My name is Jon and I am located in New Hampshire. I recently purchased a B/PW from Willcutt Guitars . First off, it sounds incredible! This is my first Santa Cruz and the only one I have ever played. I am a Collings dreadnought owner as well (D2HG) which I find very good for flat picking and finger picking, but not so much for strumming. The B/PW has a very special character to the tone that my Collings is lacking. I also find it just more versatile overall. In any case, I just wanted to contact you to tell you how pleased I am with my purchase… Thank you!Jon K.
Dear Richard, Carolyn, and all of SCGC,
I recently received my Santa Cruz OO Skye from Down Home Guitars. It is hard to put into words just how spectacular this guitar is…to me. For a guitar lover, how a guitar speaks to someone is a very personal thing. I believe it is a function first and foremost of the sonic qualities of the guitar combined with it’s aesthetic qualities and other elements that amplify how strongly the instrument speaks to someone. Considering what I am looking for in this guitar, the attributes of the OO Skye are impeccable. To my ears, the sonic qualities are exactly as you intended for the OO Skye and the results are exquisite. I have never played a guitar that so perfectly delivered the sonic qualities that I was looking for; in fact, it overwhelmingly has exceeded my expectations. To complement that, the simple, elegant aesthetics of the Italian spruce on cocobolo is gorgeous. Finally, the intangibles that Richard Hoover/Santa Cruz’s mission/culture provide amplify how strongly this guitar speaks to me. I listened to a podcast of Richard speaking at the 2015 Fretboard Summit when he led off asking the audience if they were grateful yet and several times during the podcast he spoke of gratitudes. I am grateful for many things and that certainly includes the wonderful OO Skye that you created and way in which you help make the world a better place!
With gratitude and best wishes,Dave F
The guitar arrived over the weekend, and it was worth waiting for! It is beautiful, and sounds wonderful – the tone, bass, and sustain are amazing. My concerns about the finish were completely unnecessary, it is more beautiful than I imagined. The 000 size also turns out to be perfect for me. Thanks to everyone at SCGC! I added a picture of it sitting in a stand in my den. Regards,Peter K.
Hello friends at SCGC – I bought a Santa Cruz OM (from Gryphon in Palo Alto) about a year ago now, and I just wanted to tell you that I am simply amazed at the joy it has brought me. I was skeptical when a friend told me that a good instrument will teach you how to play it, but it is absolutely true!!! When you play something well it sounds *soooo* lovely that you want to make that same lovely sound again, so you practice more, and with a lot of attention to technique. The blond top is now starting to develop a honey gold tone, and lovely vertical flames are starting to show up in the grain. The sound (which was remarkable to begin with) has also gotten more beautiful. THANK YOU to the entire team of craftspersons (and those who support them) for making this delightful instrument.Cathy B
Good Morning Richard & Santa Cruz Guitar Company – My Vintage Southerner is turning 10 years old this year and dropping a note to say that I really love the guitar and play it just about every day! I am the original owner and purchased the guitar from Acoustic Music in Connecticut. My VS has several unique features ordered by Acoustic Music such as a Carpathian Spruce top, Brazilian Rosewood headstock overlay, fingerboard, and bridge, Firefly burst, and no pickguard installed. She is slowly starting to show some finish wear but the great guitars that get played always do! Since purchasing this guitar I have not had the inclination to buy another acoustic guitar. Kudos to the entire SCGC team on this and all the fine instruments you build. Thank youAl
Please tell Richard and your staff that I am inspired owning and playing my OM Grand. It was a fairly lengthy search and to say that I was a nervous buyer would be an understatement. The staff at Music Emporium were very knowledgeable and never rushed my trial of any instrument. The fact that I was able to speak to Richard directly was a real plus because he answered my questions with detail and took the time to make sure that I understood some technical issues regarding the construction of bracing and neck.
Now that I have had a chance to play for a few weeks, I want to let you all know that the guitar has exceeded my expectations. The tone quality and sustain are exceptional. The guitar is easy for me to play and I find myself playing longer and enjoying it more. For the first time in a long time, I am scheduled to take lessons and am gaining confidence that I will reach new levels of competence and enjoyment. It’s a special guitar, I am grateful…………many thanks again.Dick